Your Neighbors Are Calling 311 More Than Ever

Okay so, Chi-Town on the wire — you already know. Let's talk about what's really happening at City Hall, not just what they *want* us to see. Your neighbors? They're calling 311 like crazy, and not just to complain about the usual stuff.

Nah nah nah, let me explain. The latest data shows "311 Information Only Call" is the top service request, with 12,490 calls. That’s more than six times the number of pothole complaints! People are just trying to figure out what's going on, you know? Like, where do I even start with this problem, o con ese problema, en mi calle. It tells you something about how confusing things must be if just getting information is the biggest ask.

## What Else Is Bothering Us?

And then, right behind that?

* Aircraft Noise Complaint: 7,381 requests. That's a lot of folks in like, Portage Park or like, maybe even around Midway, getting tired of the planes.

* Pothole in Street Complaint: 1,941 requests. Siempre con los baches, am I right? Especially after winter.

* Graffiti Removal Request: 1,923 requests. People want their neighborhoods looking good, for real.

The number of "311 Information Only" calls tells me people are trying to navigate a system that feels complicated. It makes you wonder if we need better community outreach, not just more phone lines.

Chi-Town on the wire — you already know.

Catch Keith and the crew breaking down all the city stuff every morning — hit them up live at mornings.live.