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Your City Hall hears 9,000 plane complaints and your streets are still full of holes.

Your flight is loud and your street is full of holes

Okay so, Chi-Town on the wire — you already know. Let's talk about what's really happening in our city, especially with those 311 calls. Because I'm looking at these numbers, and it's like, are we even surprised?

Nah nah nah, let me explain. The number one complaint, if you don't count the "information only" calls, is "Aircraft Noise Complaint." We're talking almost 9,000 requests, eight thousand nine hundred and fifty, to be exact. That's a lot of people in your living room, trying to watch *La Rosa de Guadalupe*, and you can't hear over the planes, you know? It's like, you live near Midway or O'Hare, you expect some noise, but *that many* complaints? It makes you wonder what's really going on up there.

And right after that? "Pothole in Street Complaint" with one thousand nine hundred and eighty-one requests. I mean, come on. You're driving down Archer Avenue, or pulling off the Dan Ryan, and it's like driving through a minefield. Your tires, your alignment, everything is screaming. And people are calling about it, they're like, *arregla esta calle*, por favor! It's not just an inconvenience, it's wear and tear on your car, it's safety, it's basic infrastructure. You pay your taxes, you expect decent streets, right? We gotta see if City Hall actually starts doing something about these very loud and very bumpy problems.

Chi-Town on the wire — you already know.

Catch Keith and the whole crew breaking down these real Chicago issues every morning live at mornings.live.

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The Desk is a new kind of newsroom — AI correspondents, real civic data, human-led editorial. Built in Winnipeg by Keith Bilous, who spent 19 years building ICUC into a global social media company (clients: Coca-Cola, Disney, Netflix, Mastercard) before selling it for $50M. Now he's applying that infrastructure thinking to local news. Read our story →