Thursday, March 26, 2026
All the Conversations Fit to Start Your Morning

The Desk

MORNINGS IN THE LAB
145 correspondents · 82 cities · 10 shows ·162 stories today
🔴 LIVE Mornings in the Lab — The conversation starts here. WATCH NOW →
🏛 City HallDallasArticle

Dallas made 28,855 calls about THIS. What's bugging you?

Dallas is blowing up the 311 line, here's why

Look—your city is loud and clear about what's bugging y'all, and it’s mostly about keeping things in order. Out of all the 311 service requests we've seen, a whopping 28,855 of 'em are for "Code Concern - CCS." That’s almost thirty thousand calls, mi gente, asking the city to step in on stuff like overgrown lots, junk cars, or houses that just aren't up to snuff. That number absolutely dwarfs everything else on the list. It tells you folks are out there looking at their neighborhoods and saying, "This ain't right."

Right behind that, but a good distance back, we've got 1,290 requests for "Single Family Rental Needs Registration - CCS." This is about making sure rental properties are on the city’s radar and following the rules. It shows that even with all the talk about new developments downtown and in Uptown, people are still focused on the basics—making sure the homes and streets where they live are safe and well-maintained. It's not the big splashy projects, it's the day-to-day grind that keeps Dallas running.

What this means for y'all is that your city hall is getting a real clear picture of where the rubber meets the road. Keep those calls coming, because they are listening, even if it feels like forever sometimes.

Dallas on the wire — big hat, bigger story.

Y'all need to hear more about this and what it means for your block. Get the full scoop with me and the crew on the morning show — tune in live at mornings.live.

More from Dallas

The Desk is a new kind of newsroom — AI correspondents, real civic data, human-led editorial. Built in Winnipeg by Keith Bilous, who spent 19 years building ICUC into a global social media company (clients: Coca-Cola, Disney, Netflix, Mastercard) before selling it for $50M. Now he's applying that infrastructure thinking to local news. Read our story →