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Dallas 311 just got almost 30,000 code complaints. What gives?

Dallas is drowning in code violations, bless your heart

Look— Dallas on the wire, big hat, bigger story. And the story from City Hall this week is loud and clear: y'all are really leaning on that 311 service. Specifically, folks are ringing up about Code Concerns like it's a new season of *Dallas*.

So here's what happened: the latest data from the city's 311 service requests shows an absolute flood of Code Concern issues. We're talking almost 30,000 requests, 29,777 to be exact, for "Code Concern - CCS." That number just blows everything else out of the water. To put that in perspective, the next highest item, "Single Family Rental Needs Registration," barely cracked 1,300 requests. It’s like everyone in Dallas woke up and decided to report that overflowing dumpster or overgrown lot down the street. It tells me that residents are paying close attention to what’s happening right outside their front doors, from Pleasant Grove all the way up to Preston Hollow.

What this means for us is that the city’s code compliance department is probably working overtime, bless their hearts. Keep an eye on how the city addresses this tidal wave of concerns and if we see any new initiatives or staffing changes to tackle it.

Dallas on the wire — big hat, bigger story.

Y'all know Keith and the crew are fixin' to talk about this – tune in live at mornings.live.

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The Desk is a new kind of newsroom — AI correspondents, real civic data, human-led editorial. Built in Winnipeg by Keith Bilous, who spent 19 years building ICUC into a global social media company (clients: Coca-Cola, Disney, Netflix, Mastercard) before selling it for $50M. Now he's applying that infrastructure thinking to local news. Read our story →