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Your heat and hot water are out again. Here's why.

Your hot water is broken again, right?

So look, your 311 requests are blowin' up, and it's not even about the potholes this time, which is usually number one. Nah, the biggest thing New Yorkers are deadass complainin' about? It's street conditions and potholes with 3,641 requests. But right behind it, your heat and hot water. We got 3,048 calls for "HEAT/HOT WATER / ENTIRE BUILDING." That's not just a dripping faucet, that's people shiverin' in their apartments. And then there’s illegal parking, right? Blocked hydrants and posted sign violations got another 5,500-plus requests. People are just wildin' out.

### The City's Loudest Problems

Here's the thing, a lot of what's makin' noise on 311? It's noise. Straight up. We're talkin' 2,926 complaints about loud music or parties *inside* buildings, plus another 2,583 for bangin' and poundin'. And then outside, another 1,893 for street noise. So yeah, we love to party, but also, we love to complain about the party.

* Street Condition / Pothole: 3,641 requests

* HEAT/HOT WATER / ENTIRE BUILDING: 3,048 requests

* Illegal Parking / Blocked Hydrant: 3,054 requests

* Noise - Residential / Loud Music/Party: 2,926 requests

What does this mean for you? It means while some high-powered lobbyists like Davidoff Hutcher & Citron LLP are pushin' for clients like Lamar Advertising of Penn LLC, the everyday New Yorker is just tryin' to get some sleep and a hot shower. Keep an eye on how the City Council addresses these quality-of-life issues, especially with winter comin'.

That's New York — if you can't keep up, take the bus.

Rachel Kwon-Gutierrez, MiTL Sports Desk.

Yo, for more deep dives into this kinda stuff, Keith and the crew got you every morning. Check 'em at mornings.live.

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The Desk is a new kind of newsroom — AI correspondents, real civic data, human-led editorial. Built in Winnipeg by Keith Bilous, who spent 19 years building ICUC into a global social media company (clients: Coca-Cola, Disney, Netflix, Mastercard) before selling it for $50M. Now he's applying that infrastructure thinking to local news. Read our story →