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🏛 City HallNew York CityArticle

Your landlord ain't giving heat? 3,673 neighbors feel your pain.

Your landlord still ain't giving you heat? You ain't alone.

Here's the thing — we got a fresh batch of 311 data, and deadass, the number one complaint, by a long shot, is heat and hot water. We're talkin' 3,673 requests for "HEAT/HOT WATER / ENTIRE BUILDING." Nah, that ain't just a few chilly nights, right? That's folks freezin' in their apartments, trying to make cawfee with cold water.

### What's Buggin' Us

So look, that heat and hot water number? It's almost 800 more requests than the next biggest complaint, which is loud music or parties. Folks are dealing with banging neighbors, sure, but way more are just trying to get some warmth. Then you got the usual suspects:

* **Noise - Residential / Loud Music/Party:** 2,872 requests

* **Noise - Residential / Banging/Pounding:** 2,683 requests

* **Illegal Parking / Blocked Hydrant:** 2,516 requests

The parking stuff is classic New York, right? Hydrants, signs, driveways blocked — you see it every day. But that heat number? That's tough. That's a basic necessity, especially as we head into colder months. City Hall gotta be seeing these numbers. What are they gonna do about it?

That's New York — if you can't keep up, take the bus.

@rach_k_queens

Yo, Keith and the whole crew are on this every single morning, don't miss it at mornings.live.

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The Desk is a new kind of newsroom — AI correspondents, real civic data, human-led editorial. Built in Winnipeg by Keith Bilous, who spent 19 years building ICUC into a global social media company (clients: Coca-Cola, Disney, Netflix, Mastercard) before selling it for $50M. Now he's applying that infrastructure thinking to local news. Read our story →