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Your landlord's cutting heat already? Almost 5,500 311 calls.

Your landlord still playing games with your heat

So look—we’re barely into October, and already, the number one thing makin’ New Yorkers pick up the phone and dial 311 is heat and hot water complaints. Deadass. We’re talkin’ 3,820 requests for the whole buildin’ and another 1,638 for just one apartment, according to the latest 311 service request data. That’s nearly 5,500 calls about somethin' so basic, it’s criminal. It’s not even properly cold yet, but landlords out here already tryna save a buck.

And it ain't just the heat. Potholes are comin' in second with 2,836 complaints – you can practically feel every one of 'em if you’re tryin’ to catch the Q train over the Manhattan Bridge. We also got almost 5,000 noise complaints combined for residential banging and loud music. Folks just tryna live, right? This is all happening while lobbyists like Davidoff Hutcher & Citron are out here for Lamar Advertising of Penn LLC. Priorities, right? What are we paying for?

Keep an eye on these numbers as the temps really drop. If your landlord ain't playin' fair, call 311. That’s New York — if you can’t keep up, take the bus.

Rachel Kwon-Gutierrez, MiTL Sports Desk, Queens.

Yo, Keith and the whole crew go deep on this every single morning, check 'em out live at mornings.live.

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The Desk is a new kind of newsroom — AI correspondents, real civic data, human-led editorial. Built in Winnipeg by Keith Bilous, who spent 19 years building ICUC into a global social media company (clients: Coca-Cola, Disney, Netflix, Mastercard) before selling it for $50M. Now he's applying that infrastructure thinking to local news. Read our story →