Okay, so Chi-Town, you know how we're always calling 311 for everything, right? Like, a pothole on our street, or graffiti on the viaduct under the L? Turns out, what we're actually calling about the *most* isn't even about fixing stuff.

### What We're *Really* Calling About

Nah nah nah, let me explain. The latest data from the city shows that the top 311 request, by a long shot, is "311 INFORMATION ONLY CALL" with 12,769 requests. Like, that's almost 5,000 more than the next highest, which is "Aircraft Noise Complaint" at 8,127. Potholes? Only 1,618 complaints. Graffiti? 2,029.

It's wild, right? We're calling for information more than we're calling to get rats baited or garbage carts fixed. It makes you wonder if people even know *what* 311 is for, or if they're just trying to figure out which department to yell at. It kinda reminds me of when my tía tried to call 911 because her cable was out, ¡ay dios mio!

This info, it's like, a mirror, you know? It shows us where the city needs to do a better job explaining how to get things done, especially for our neighbors who aren't online all the time. We gotta make it easier for people to get real help, not just get stuck in an info loop.

Chi-Town on the wire — you already know.

The morning crew's breaking this down live right now — check it at mornings.live.