Your 311 calls are basically information requests
Listen, Philly, I'm not even gonna hold you. You'd think with all the stuff going on in this city, the top 311 calls would be about potholes big enough to swallow a SEPTA bus or illegal dumping making our back alleys look like a landfill. But nah, the latest jawn from City Hall shows a wild trend.
**What Are We Even Calling For?**
Turns out, "Information Request" is the top reason youse are hitting up 311. Not one, not two, but *five* of the top eight listed requests are just folks trying to get some info. The rest are all "Miscellaneous." That's not even a real answer, or nah? It's like we're calling City Hall just to ask "What's good?" instead of reporting actual problems. What are we even doing with this jawn? This data comes straight from the city's own 311 service request logs, and it makes you wonder if people even know what 311 is for.
This means folks are either confused about where to find basic city services, or they're calling 311 because they can't get answers anywhere else. We need to watch how the city addresses this. Are they gonna make information easier to find online, or are we just gonna keep calling up for basic jawn?
That's the jawn, Philly — we don't do fake out here.
Kee Robinson-Moyer, MiTL Sports Desk, West Philly.
Yo, listen, Keith and the whole crew on the Morning Wire break down this kinda stuff every day — you can catch it live at mornings.live.