Your neighbors gotta know this jawn, or nah?

Listen, so the city's 311 service requests, right? That's how we tell them about potholes, illegal dumping, all that mess. And you know what's consistently at the top of the list? "Miscellaneous" and "Information Request." Like, people just calling up like, "Yo, what's good with this jawn?" or "I just got a question about somethin'." That's wild to me. It ain't even specific stuff like trash not getting picked up in West Philly or a street light out on Girard Avenue.

## What's Really Going On

Think about it — "Miscellaneous" being the number one request type? That tells me folks don't even know what to call their problem sometimes, or they just figure it falls under a general "fix this city" category. And "Information Request" is right up there too, which means people are just trying to figure out how to navigate this whole system. It's like we're constantly on the phone trying to get answers about basic stuff, rather than reporting actual service issues. It really makes you wonder if we even know how to properly use the system we got, or if the system itself is just too confusing for the average jawn.

This ain't just some numbers, this is us trying to live our lives. What's next is seeing if City Hall actually breaks down what these "miscellaneous" calls are about, or if we just keep spinning our wheels.

That's the jawn, Philly — we don't do fake out here.

Kee and the squad get into this every wooder ice season, catch us live at mornings.live.